Account Manager

About Bella Exhibits + Retail

Welcome to Bella Exhibits + Retail, where trade show and retail brilliance meet innovation since 2006. We are a trusted partner in the dynamic realm of retail and trade shows, boasting over 18 years of industry expertise. Our portfolio features cutting-edge designs that set industry standards, reflecting our passion for innovation and excellence. Headquartered in Arlington, Texas, our state-of-the-art facility is the heartbeat of our operations, seamlessly integrating front and back-office functions, fabrication, and on-site exhibit storage. Interested in being part of a leading force dedicated to superior service, top-notch quality, and unbeatable value in the world of trade show and retail excellence? 

We are looking for an Account Manager to lead client relationship efforts alongside Senior Account Executives, ensuring seamless communication and project execution. If interested, email a copy of your resumé to careers@bellagroupdesign.com.

Essential Functions

  • Lead efforts, in conjunction with Senior Account Executives, to build, maintain and manage client relationships

  • Follow-up with new business leads generated by the website and social accounts

  • Attend weekly production meetings to establish design needs, review upcoming project requirements, track status of current jobs and move completed jobs into billing

  • Prepare work order contracts with cost estimates for projects ranging from new builds to rentals to retail projects 

  • Research and understand client business and goals. Troubleshoot and manage all client questions and concerns with timely communication and response via email, phone, web meetings, in-person, etc

  • Develops, executes, and maintains project schedule ensuring project team meets all requirements

  • Responsible for reviewing change order items to ensure all costs are accounted for and that they fall within the given project time constraints and project budget

  • Prepares and manages graphics timeline/approval process

  • Functions as on-site producer at shows while monitoring floor activity to ensure compliance with project plan

  • Audits job cost files, labor tickets, ensures invoices are correct, processed and final is submitted to client for payment

  • Compiles project performance information, prepares post-mortem with Bella team

  • Performs other duties in support of client services

  • Represent the company and its products and services professionally in a manner consistent with current marketing direction

What We Are Looking For

  • Prefer a minimum of 2-year trade show, exhibit, events, or related experience with a general understanding of fabrication exhibit operations and procedures

  • Ability to read set-up prints

  • Knowledge of PC skills, proficiency in Microsoft Office Suite, Google Drive, and Asana

  • Excellent communication, organizational and time management skills

  • Proven ability to multi-task, manage multiple priorities, meet deadlines and effectively problem solve

  • Strong customer service skills

  • Ability to work a flexible and demanding schedule. Weekend hours may be necessary and occasional travel

This is a full-time salaried position with typical work hours from 8:00am-5:00pm Monday-Friday. Additional hours may be necessary during peak season.

Mark Lieberenz